Privacy Policy — Hybrinomics

Last updated: 1 June 2026

This Privacy Policy explains how the Hybrinomics application (the “App”) collects, uses, stores, and protects information. The App is intended for use by authorized laboratory staff, clinicians, and registered users of our diagnostic services. By using the App, you agree to the practices described below.

1. Information We Collect

Account information — name, email address, phone number, and login credentials used to authenticate you.
Health and diagnostic information — patient records, test requests, results, and reports that authorized users create or access in the course of providing diagnostic services.
Operational information — records of actions performed in the App for security, audit, and quality-compliance purposes.
Location information — where a feature requires it (such as field logistics and on-site duty check-ins), the App may collect the user's precise location to support that feature.
Images and documents — photos and files that authorized users upload through the App in the course of providing diagnostic services.
Device and log information — basic technical data such as device type, app version, and timestamps, used to keep the service secure and reliable.

2. How We Use Information

To authenticate users and provide secure access to the App.
To deliver core diagnostic and laboratory services, including registering tests, processing samples, and generating reports.
To maintain records required for regulatory, accreditation, and quality-assurance purposes.
To protect the security and integrity of the service and to prevent unauthorized access.
To communicate important service-related notifications.

3. Legal Basis & Consent

We process information to fulfil our role as a diagnostic service provider, to meet legal and regulatory obligations, and with the consent of users where required. Health-related information is handled with strict confidentiality.

4. Data Sharing

We do not sell your personal information. Information is shared only:

With authorized personnel who need it to provide the requested diagnostic services.
With trusted service providers who support secure hosting, communications, and operation of the App, under confidentiality obligations and only to the extent necessary.
Where required by law, regulation, or valid legal process.

5. Data Security

Data is transmitted over encrypted (HTTPS) connections and stored on secured, access-controlled systems. Access is restricted to authorized users through role-based permissions and authentication. We apply technical and organizational safeguards to protect against unauthorized access, alteration, or disclosure.

6. Data Retention

We retain information for as long as necessary to provide our services and to meet legal, regulatory, and accreditation requirements. When information is no longer required, it is securely deleted or anonymized.

7. Your Rights

Subject to applicable law and our regulatory obligations, you may request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below.

8. Children’s Privacy

The App is intended for use by authorized professional users and is not directed at children under the age of 13. We do not knowingly collect personal information directly from children for general use.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: support@hybrinomics.com
Website: https://hybrinomicsdiagnostics.com